We are seeking an organized and strategic social media manager to join our growing team. In this role, you will be responsible for managing and optimizing our presence across various social media platforms to reduce negative reputation, increase engagement, and enhance platform performance.
Key Responsibilities:
- Community Engagement and Support: Monitor, respond to, and engage with users across social platforms to foster a positive and value-driven online community.
- Performance Analytics and Platform Review: Track, analyze, and evaluate the effectiveness of social media campaigns. Provide actionable insights and recommendations to improve platform performance and achieve business objectives.
- Cross-Functional Collaboration: Partner with marketing, sales, and product development teams to integrate social media activities with broader business strategies and campaigns.
- Reputation and Feedback Management: Monitor online reviews, comments, and feedback. Address concerns and inquiries in a timely and professional manner to maintain a positive brand image.