Relationship Management Director (Banking)

Responsibilities:

Product Management for Land Loan Services:

• Develop and implement strategies for land loan products tailored to the financial needs of SMEs.

• Conduct market research to understand customer demands, interest rates, loan terms, and competitive landscape.

• Collaborate with the marketing team to design and execute product launch plans and promotional campaigns.

Client Relationship Management:

• Build and maintain strong relationships with SMEs owners and key clients to foster trust and long-term partnerships.

• Provide financial advisory services regarding land loans, application processes, and repayment plans to support clients in securing funding.

• Monitor client loan performance and proactively address any financial concerns or payment issues.

Customer Acquisition Strategy:

• Design and implement strategies to expand the client base by targeting SMEs through both online and offline channels.

• Establish partnerships with real estate agents, business associations, and other relevant networks to increase product visibility and attract new clients.

Team Leadership:

• Manage and mentor the product and relationship management team, ensuring they have a deep understanding of land loan products and customer service skills.

• Foster a high-performance culture by providing training, setting clear goals, and monitoring team progress.

Data Analysis and Reporting:

• Prepare regular reports on product performance, customer feedback, and market trends.

• Use data-driven insights to refine product strategies and relationship management approaches, aiming to boost sales and minimize financial risks.

Qualifications:

• Bachelor’s or Master’s degree in Finance, Business Administration, Marketing, or related fields.

• 8-10 years of experience in product management or client relationship management, preferably in land loan services or SMEs.

• Strong understanding of land valuation, collateral evaluation, and credit risk assessment.

• Excellent negotiation, analytical, and problem-solving skills.

• Experience in building business networks or partnerships within the land loan or microfinance sector is a plus.

• กองทุนสำรองเลี้ยงชีพ
• การฝึกอบรมและพัฒนาพนักงาน
• ค่าทำงานล่วงเวลา
• ค่าน้ำมันรถ, ค่าเดินทาง
• ทำงานสัปดาห์ละ 5 วัน
• ประกันสังคม
• ประกันสุขภาพ
• ประกันอุบัติเหตุ
• เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม
• เที่ยวประจำปี หรือเลี้ยงประจำปี
• โบนัสตามผลงาน/ผลประกอบการ
• โบนัสประจำปี