Solar Support Engineer (Chiangmai Office)

Job Description (amount of time %):

1. Assist in customer enquiry online or offline regarding product and technical issues before purchase. (25%)

2. Assist in customer support during and after installation. (30%)

3. Help customer troubleshoot when facing issue. (15%)

4. Communicate with manufacturer’s technical support team in China and Thailand to get up-to-date technical support information and knowledge.(15%)

5. Participate in roadshow to explain product to potential customers of product advantages online and offline. (Once a month) (5%)

6. Participate in solar community exhibitions and seminars to get the latest product and market information. (5%)

7. Assist team with any other technical issue related to product. (5%)

1. Candidate will be sent for Solar Installation external training course. 

2. Candidate will have the support of other installation experienced advisors.

1. Candidate need to have an electrical engineering education or 1 year experience in similar field of work. 

2. Candidate need to be able to communicate in Thai and English.

3. Candidate need to have a positive, service and team work attitude. 

4. Candidate has Thai nationality.

1. Compensation package include monthly salary, social security and year-end bonus. Bonus is 1-6 months tied to company target and personal performance. 

2. Leave include annual leave (10 days), national holiday leave, maternal leave and sick leave.

• การฝึกอบรมและพัฒนาพนักงาน
• ค่าโทรศัพท์
• ทำงานสัปดาห์ละ 5 วัน
• ประกันสังคม
• โบนัสประจำปี