- Develop and maintain strong relationships with existing customers to drive spare parts sales and support the complete product lifecycle
- Identify and pursue new business opportunities for spare parts within the existing customer base
- Collaborate with unit sales teams to create comprehensive maintenance and parts packages for new forklift sales
- Provide technical advice and parts recommendations to customers based on their specific needs
- Prepare detailed quotations and follow up on parts inquiries
Monitor inventory levels and work with procurement to ensure optimal stock levels
- Track and analyze parts sales data to identify trends and opportunities
- Conduct regular customer visits to assess needs and maintain relationships