Telephone Operator & Public Relations

1. Telephone Services

- Ensure all incoming & outgoing numbers are working well

- Response of telephone call, incoming and outgoing line

- Transferring in coming telephone call to concerned as requirement

- Take a message and pass to concerned parties.

- Keep records of telephone bills

- Distribute telephone bills to concerned staff

- Process PR for payment to telephone company well before the due date

- Follow up with the telephone company if delay invoices

2. Public Relations

- Keeping the Records of all school events on the system to be share with related parties

- Public Relations services to BIS community such as online printing, general services

- Arrange the taxi for the parents and school visitors.

- Coordinate between concerned staff and teachers or visitors in general issues

- Providing information to parents, staffs, students and guests

- Supporting visitors and parents to solve any problems both normal and urgent cases

- Response of community board in front of the Bake

3. ID Cards

- Make sure sTracks system information is up to date.

- Issues ID card for students, parents, visitor pass, safe deposit

- Photograph taken if students or parents prefer

- Will be issued on receipt of payment for replacement or additional cards before the expiry date

- Keep the record and pass the money to the accounting department

4. Issue car sticker for parent, staff and keep records

5. To assist the primary and secondary secretary, check whether students are coming or not. In some cases, they are late and do not inform

6. Any other duties as requested by the Line Manager.

Good to excellent command in spoken and writing in English

Computer literate

Service mind and team player

Good Interpersonal and problem solving skills

Responsible and be able to work independently at times.

Other language skill is an advantage