Customer Consultant
บริษัท ท็อปกัน จำกัดเมื่อวานนี้
งานประจำ
0 - 7 ปี
กทม. (วัฒนา)
ปริญญาตรีหรือสูงกว่า
25,000 - 40,000 บาท/เดือน
- Empowers users: Be a customer champion who helps users navigate our JOBTOPGUN platform, leading to higher user satisfaction and retention.
- Resolves challenges: Become a master problem-solver, resolving customer inquiries and complaints promptly and efficiently.
- Customer Relationship Management: Build and maintain positive relationships with customers through excellent communication and service. Proactively identify customer needs and provide tailored solutions. Gather customer feedback to improve the overall user experience.
- Drives improvements: Contribute to the development of customer service strategies and initiatives, ensuring continuous improvement.
- Leaves a lasting impression: Provide excellent customer service and support through various channels, including phone, email, and chat. Provide clear and informative guidance on platform features, job searching, and application processes. Resolve customer issues effectively, escalating to higher-level support when necessary.
- Bachelor's degree in Business Administration or related field.
- At least 1 year of experience in Recruitment, Sales or Customer Service Operation.
- Familiarity with IT platforms and technologies.
- Excellent communication and interpersonal skills.
- Strong problem-solving and critical thinking skills.
- Ability to multitask and work under pressure.
*You can study the company recruitment privacy policy by click the link below
- Hybrid Working
- การฝึกอบรมและพัฒนาพนักงาน
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันสุขภาพ
- ประกันอุบัติเหตุ
- โบนัสตามผลงาน/ผลประกอบการ
บริษัท ท็อปกัน จำกัดTopgun Co., Ltd. has been an innovative advertising company in Thailand since 1986. We are experienced in the advertising business, creating many unique advertising media such as Tuk Tuk Ad., Taxi Ad., A Team (a top-rated marketing task force).We launched the Billboard Network business in 1997 and established “jobtopgun.com” in 2000 - currently the No. 1 job website in Thailand.
Our mission is to help employers find the best employees for their openings, while simultaneously matching job seekers with the best jobs. We are expanding the job website market to cover recruiting needs all over Thailand and is looking to expand internationally to support jobseekers all around the world.
TOP GUN believes that HRD is becoming increasingly important and a major part in every company’s key to success, particularly as the economy is experiencing technological disruption. To ensure continuity in organizational development, we strive to enhance and develop our HRD programs.
To learn more about our company, please use the following link to view a prototype of our YOUSAYHRSAY : Link: YOUSAYHRSAY : TOPGUN
ที่อยู่172/2 Soi Panichkul (Pridi Banomyong 20), Sukhumvit 71 Rd 10100
ชื่อผู้ติดต่อHR Team
โทรศัพท์0-2853-6999 Fax 0-2711-1038
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