Guest Service Officer / Guest Relations officer

Grand Hyatt Erawan Bangkok (Erawan Hotel Public Company Limited)
21/03/2025
Basic Requirements
Full Time
1 - 2 Year
Bangkok (Pathumwan)
Bachelor's Degree
Negotiable
Responsibilities
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.
Requirements
  • Pleasant personality with good English communication skills.
  • Experience in international hotel brand will be an advantage.
  • Good customer service, communications and interpersonal skills are a must.
  • Able to work in shifts, including nigh shift for Guest Service Officer
Welfare and Benefits
  • Complimentary stay in Hyatt worldwide
  • Service charge
  • Provident Fund
  • Staff training and development
  • 5-day work week
  • Social security
  • Health insurance
  • Accident Insurance
  • Employee's uniform
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Employee reviews scoreFrom 6 Reviews
Clover Leaf Background5
Dream Company
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Finest
Good Life4.3
Good Work4.1
Good Pay3.2
Good Society4.2
Employee reviews
Grand Hyatt Erawan Bangkok (Erawan Hotel Public Company Limited)
Top Level Executive>1 years, former
5.0
Good Life5
Good Work5
Good Pay5
Good Society4.7
ดีมากน่าร่วมงานดีมากรูปแบบบริการดี
Good Life
Vacation Leave
Easiest to take a leave at work
Supports the development of employees' quality of life
5/5
Supports the development of vision and personal lifestyle
5/5
Working hours per day
9
Good Work
Challenge
5/5
Opportunity to perform important tasks
5/5
Encourages professionalism
5/5
Standard management practice
5/5
Good Pay
Salary increase
4%
Bonus per year
1
Perks and benefits satisfaction
5/5
Pay level
Easiest to take a leave at work
Good Society
Workplace community
5/5
Politics
Low
Colleagues
5/5
Supervision by superiors
5/5
11/05/2020
Read all reviews ofGrand Hyatt Erawan Bangkok (Erawan Hotel Public Company Limited)
Grand Hyatt Erawan Bangkok (Erawan Hotel Public Company Limited)Grand Hyatt Erawan Bangkok (Erawan Hotel Public Company Limited)
About Company

Grand Hyatt Erawan Bangkok is located in the heart of Bangkok and surrounded by prime lifestyle shopping centres, the business and diplomatic district and conveniently linked via sky bridge to two skytrain stations and adjacent to shopping and commercial buildings.

Our purpose, which is “We care for people so they can be their best” is brought to life by our colleagues, whom we refer to as the Hyatt family. We believe that our colleagues embody our purpose of caring for people, including each other, our guests and ultimately our owners.

Job Location
Location494 Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330
Contact personHuman Resources Department
Telephone0-2254-1234 Fax 0-2254-6307
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