Assistant Customer Service Manager

LCMT Company Limited
Transportation/Logistic
28/03/2025
Less Competitive Jobs
Basic Requirements
Full Time
5 - 10 Year
Chonburi
Bachelor's Degree or Higher
Negotiable
Responsibilities
  • Customer Liaison: Act as the primary point of contact for both direct and indirect customers, ensuring exceptional service and seamless communication.
  • Customs Coordination: Collaborate with customs officials to facilitate smooth import and export shipments, ensuring all documentation is accurate and compliant.
  • Regulatory Compliance: Uphold strict adherence to trade regulations and customs requirements, ensuring all import-export activities meet legal standards.
  • Workflow Management: Optimize workflow by managing clerical tasks and supporting team members during peak periods to enhance overall efficiency.
  • Order Verification: Ensure that container orders align with customs regulations, maintaining accuracy and compliance at all times.
  • Feedback Collection: Gather valuable insights through customer feedback surveys, helping the terminal enhance its performance for indirect customers.
Requirements
  • Expert in LEAN and Process Excellence is a must.
  • At least 5 years of experience in Logistics or Import & Export.
  • Bachelor’s degree in any field.
  • Strong academic English skills.
  • Industry Knowledge: Familiarity with Incoterms, shipping terms, and customs regulations, including prohibited and restricted goods.
  • Understanding of international payment methods for cargo release.
  • Knowledge of project management principles is a plus.
Welfare and Benefits
  • Annual Salary Increment
  • Housing Allowance
  • Life insurance
  • Provident Fund
  • Staff training and development
  • Marriage gift
  • Ordination gift
  • 5-day work week
  • Health insurance
  • Accident Insurance
  • Flexible working hours
  • รถรับ-ส่ง (ศรีราชา - เครือสหพัฒน์ - หนองมน - พัทยา-สัตหีบ)
  • Ordination leave
  • Employee's uniform
  • Funeral payment support
  • Attendance bonus or other special compensation
  • Performance/results-based bonus
  • Annual bonus
  • Annual bonus of 3 month(s)
You Say HR Say LogoCompany reviews about ‘Good Life Good Work Good Pay Good Community’
Employee reviews scoreFrom 2 Reviews
Above Standard
Good Life2.8
Good Work4.2
Good Pay3.6
Good Society3.2
Employee reviews
LCMT Company Limited
Logistic/Transportation>1 years, former
4.0
Good Life3.3
Good Work4.7
Good Pay4.5
Good Society2.7
Good Life
Vacation Leave
Easy to take a leave at work
Supports the development of employees' quality of life
3/5
Supports the development of vision and personal lifestyle
3/5
Working hours per day
10
Good Work
Challenge
5/5
Opportunity to perform important tasks
4/5
Encourages professionalism
5/5
Standard management practice
5/5
Good Pay
Salary increase
2%
Bonus per year
1
Perks and benefits satisfaction
4/5
Pay level
Easiest to take a leave at work
Good Society
Workplace community
3/5
Politics
High
Colleagues
3/5
Supervision by superiors
3/5
30/12/2021
Read all reviews ofLCMT Company Limited
LCMT Company LimitedLCMT Company Limited
About Company
LCB Container Terminal 1 Limited (LCB1) , is a leading container terminal, located at Laem Chabang Port, commenced operations in 1995 to serve the container handling needs of shipping companies operating in Thailand. Over the years, commitment to service our customers has become an integral part of our organization culture. Our Greatest Asset is our highly motivated and enthusiastic team. With our expanding business, we are inviting highly competent and experienced professionals to join our team and grow with us.
กลุ่ม LCB1 ประกอบด้วย LCB Container Terminal 1 จำกัด และ LCMT จำกัด ตั้งอยู่ที่ท่าเทียบเรือแหลมฉบังท่าที่ B - 1 และ A - 0 ประกอบกิจการท่าเทียบเรือขนถ่ายตู้สินค้า , ลานวางตู้สินค้าและงานบรรจุตู้สินค้า โดยพนักงานที่มีความรู้และความสามารถ
กลุ่ม LCB1 เราปฏิบัติงานโดยเน้น ขับเคลื่อนประสิทธิภาพการทำงาน , รักษาคุณภาพตามมาตรฐาน , ปฏิบัติงานภายใต้กฎหมาย , ใส่ใจความปลอดภัยและสิ่งแวดล้อม ซึ่งทั้งหมดนี้ถือเป็นส่วนหนึ่งของวัฒนธรรมการทำงานของเรา
Job Location
Locationอาคารท่าเรือแหลมฉบัง ท่าเทียบเรือ เอ 0 ถนนสุขุมวิท ตำบลทุ่งสุขลา อำเภอศรีราชา จังหวัดชลบุรี 20230
Contact personNarumol Masayoh
Telephone038-408-600-99 Ext.2556 Fax 038-490-513
Report
Other interesting jobs