Service Advisor, Porsche Pattaya
SIME DARBY AUTO SPORTS LTD. (Head Office)Today
Full Time
1 - 10 Year
Chonburi
Diploma of Vocational Education or higher
15,000 - 20,000 baht/month
- Act as the primary point of contact between customers and the service department, providing exceptional customer service.
- Greet customers, listen to their concerns, and provide appropriate solutions or recommendations.
- Schedule vehicle service appointments and ensure proper coordination with the workshop.
- Prepare accurate service estimates and invoices, explaining repair or maintenance services to customers in detail.
- Track the progress of customer vehicles in service and provide regular updates on the status.
- Communicate effectively with technicians to ensure timely and quality completion of service.
- Address customer inquiries, complaints, and concerns professionally and promptly, ensuring customer satisfaction.
- Promote additional services, such as maintenance packages or accessories, to customers.
- Ensure that customer vehicles are returned in a clean and well-maintained condition.
- Keep accurate records of customer interactions, service history, and follow-up tasks.
- Collaborate with the sales team to cross-sell service packages or promotions.
- Proven work experience as a Service Advisor or similar role
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software
- Excellent customer service, interpersonal and communication expertise
- Strong organizational, decision-making and problem-solving skills
- Dental insurance (สิทธิการเบิกค่าทันตกรรม)
- Life insurance (ประกันชีวิต)
- birthday party
- Provident Fund
- Staff training and development
- Overtime
- Marriage gift
- ค่าแว่นตา
- Telephone bill allowance
- ตรวจสุขภาพประจำปี
- Social security
- Health insurance
- Accident Insurance
- Ordination leave
- Employee's uniform
- Funeral payment support
- Annual trip or party
- Performance/results-based bonus
SIME DARBY AUTO SPORTS LTD. (Head Office)Being one of the leading automotive players in Asia Pacific-Sime Darby Motors (SDM) is operating in ten countries across the Asia Pacific region. SDM currently represents 30 brands, ranging from luxury brands (such as BMW, Porsche, McLaren and Rolls Royce) to various mass-market brands like Ford, Peugeot and Hyundai, and trucking names like Hino and Mack.
Sime Darby Motors commenced its Thailand operations in 2001 with the retail of BMW and Mazda vehicles. SDM have since expanded its retail operations to 6 locations within Bangkok which includes state of the art showroom and body & paint facilities.
Location100/99 Moo 12, Nong Prue, Bang Lamung, Chonburi 20150
Contact person-
Telephone038-239-911
Website
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