Business Analyst
บริษัท ไทยกรุ๊ป โฮลดิ้งส์ จำกัด (มหาชน)10/10/2024
Full Time
3 - 8 Year
Bangkok
Bachelor's Degree or Higher
Negotiable
Key Responsibilities:
1. Requirements Gathering & Analysis:
- Work closely with business stakeholders to understand their objectives and requirements.
- Conduct detailed analysis of business processes and workflows to identify areas for improvement.
- Translate business needs into functional and technical requirements for IT teams.
2. Solution Design & Documentation:
- Develop clear, concise business requirement documents (BRD), functional specifications, and process flows.
- Collaborate with developers and technical teams to design appropriate IT solutions.
- Ensure solutions align with business goals and technology strategies.
3. Stakeholder Management:
- Act as the primary liaison between business units, IT teams, and external vendors.
- Facilitate communication and meetings to ensure alignment across all project stages.
- Manage stakeholder expectations by providing regular updates and managing scope changes.
4.Project Management & Coordination:
- Assist in project planning, timelines, and resource allocation to ensure timely delivery.
- Coordinate testing activities, including user acceptance testing (UAT), to ensure that IT solutions meet business requirements.
- Manage the transition from project implementation to ongoing support and maintenance.
5. Data Analysis & Reporting:
- Perform data analysis to support business decisions and identify trends or patterns.
- Develop reports, dashboards, and visualizations to provide insights into business performance.
- Ensure data integrity, accuracy, and consistency across systems.
6. Change Management & Training:
- Support the adoption of new systems by providing training and documentation to end-users.
- Develop training materials, user guides, and knowledge bases.
- Work with change management teams to ensure a smooth transition of new processes and tools.
7. Process Improvement:
- Continuously evaluate and improve existing business processes to enhance efficiency.
- Identify opportunities for automation and the use of technology to streamline operations.
- Monitor the impact of implemented changes and make further adjustments as needed.
8. Risk Management & Compliance:
- Identify potential risks in IT solutions and propose mitigation strategies.
- Ensure that IT solutions comply with organizational policies, industry regulations, and legal requirements.
- Perform system audits and document control processes.
Qualifications:
- Bachelor's degree in Information Technology, Business Administration, or a related field.
- 3-5 years of experience in business analysis or a similar role within an IT environment.
- Strong knowledge of software development lifecycle (SDLC) methodologies such as Agile and Waterfall.
- Proficiency in requirements management tools, process modeling tools, and project management software.
- Excellent communication, interpersonal, and stakeholder management skills.
- Strong analytical thinking, problem-solving abilities, and attention to detail.
- Familiarity with data analytics tools, databases, and SQL is a plus.
Soft Skills:
- Collaboration: Ability to work cross-functionally with both technical and business teams.
- Adaptability: Comfortable working in fast-paced environments with shifting priorities.
- Problem-solving: Skilled at identifying issues and providing effective solutions.
- Detail-oriented: Strong attention to detail in both technical documentation and project coordination.
- Dental insurance
- Life insurance
- Provident Fund
- Staff training and development
- ค่าทันตกรรม
- Telephone bill allowance
- 5-day work week
- ประกันชีวิต
- Social security
- Health insurance
- Accident Insurance
- Flexible working hours
- สิทธิการเบิกค่าทันตกรรม
- Annual bonus
บริษัท ไทยกรุ๊ป โฮลดิ้งส์ จำกัด (มหาชน)
Southeast Group is one of business network of Thai Charoen Commercial Group (TCC Group) which was established over 30 years ago. Presently, TCC Group owns several brands and other well know businesses for example, Sangsom, Chang Beer, Oishi Group, Imperial Hotel Chains, Plaza Atthenee, QSNCC, Berli Jucker and Empire Tower, the biggest office building in Thailand and etc. With strong business network of TCC Group, we are able to ensure that Southeast Group has sufficient financial capacity to provide insurance services for all Thai families at present and in the future. We are conducting insurance and finance business for over 66 years and is part of TTC Group, which include : The Southeast Life Insurance Co., Ltd. , The Southeast Insurance Co., Ltd. , Southeast Capital Co., Ltd.
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