Senior NOC Engineer

We are seeking a skilled and dedicated senior NOC Engineer to join our team. As a Senior NOC Engineer, you will play a critical role in ensuring the uptime and stability of our systems and services. Your responsibilities will include monitoring, diagnosing, and resolving incidents in real-time, collaborating with cross-functional teams, conducting regular maintenance activities, and providing 24x7 support through shift work, including nights and weekends.

1. Bachelor’s degree in IT or a related field, or equivalent work experience.

2. Strong problem-solving and communication skills.

3. Good command in English both spoken and written

4. Ability to work on shifts to support a 24x7x365 environment, including nights and weekends.

1. Experience with incident management and ticketing systems (e.g. JIRA, ServiceNow) to track and manage incidents.

2. Familiarity with monitoring and alerting tools, such as Nagios, Zabbix, Prometheus, Grafana, or similar systems.

3. Familiarity with Linux/Unix and Windows operating systems, including command-line troubleshooting.

4. Knowledge of scripting or automation using languages like Python, Bash, or PowerShell is a plus.

5. Understanding of ITIL framework and incident management best practices.

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

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