IT Support Officer

• Provide IT support and maintenance for PCs, laptops, printers, and other devices.
• Troubleshoot and resolve IT-related issues, assisting users with basic technical problems.
• Maintain an up-to-date inventory of all IT assets.
• Manage IT procurement and disposal processes.
• Install and configure computer hardware, software, printers, and manage server rooms.
• Handle routers, switches, UPS, Wi-Fi, and servers.
• Perform basic network troubleshooting.
• Coordinate network maintenance with local vendors and overseas teams.
• Manage tasks efficiently and meet deadlines.
• Frequently make internal announcements about IT/technical issues.

• 1-3 years of experience in IT support or a related field.
• Proficiency in English is a must, as you will coordinate with our headquarters on a day-to-day basis and handle correspondence.
• Strong knowledge of computer hardware and software installation and configuration.
• Experience with network devices such as routers, switches, UPS, and servers.
• Ability to troubleshoot basic network issues.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Relevant certifications in IT support or network management are a plus.

Why Join Us?

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.
• The chance to work with a global team and enhance your English communication skills.

• Annual Health Checkup
• Provident Fund
• Staff training and development
• Overtime
• Marriage gift
• 5-day work week
• Social security
• Health insurance
• Accident Insurance
• Funeral payment support
• Annual trip or party
• Annual bonus