Solar Support Engineer (Nakhon Ratchasima Office)
บริษัท โซล่าร์ นิโคโล จำกัด30/12/2024
Full Time
1 - 5 Year
Nakhonratchasima
Bachelor's Degree or Higher
20,000 - 40,000 baht/month
Job Description (amount of time %):
1. Assist in customer enquiry online or offline regarding product and technical issues before purchase. (25%)
2. Assist in customer support during and after installation. (30%)
3. Help customer troubleshoot when facing issue. (15%)
4. Communicate with manufacturer’s technical support team in China and Thailand to get up-to-date technical support information and knowledge.(15%)
5. Participate in roadshow to explain product to potential customers of product advantages online and offline. (Once a month) (5%)
6. Participate in solar community exhibitions and seminars to get the latest product and market information. (5%)
7. Assist team with any other technical issue related to product. (5%)
Support:
1. Candidate will be sent for Solar Installation external training course.
2. Candidate will have the support of other installation experienced advisors.
1. Candidate need to have an electrical engineering education or 1 year experience in similar field of work.
2. Candidate need to be able to communicate in Thai and English.
3. Candidate need to have a positive, service and team work attitude.
4. Candidate has Thai nationality.
Compensation:
1. Compensation package include monthly salary, social security and year-end bonus. Bonus is 1-6 months tied to company target and personal performance.
2. Leave include annual leave (10 days), national holiday leave, maternal leave and sick leave.
- Staff training and development
- Telephone bill allowance
- 5-day work week
- Social security
- Annual bonus
บริษัท โซล่าร์ นิโคโล จำกัด
Solar Nicolo Co.,Ltd is a solar distribution company based in Bangkok. The company’s main business is in the distribution of solar equipment to installers and homeowners. With the rise of electricity prices and people’s greater awareness of environment protection, the market for solar has been growing very fast and is estimated to grow 100% in next five years. The company is fast-growing and looking for environmental loving, quick thinking and hardworking team members to join our team.
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