Spa Manager

1. Daily Operations Management

• Oversee daily spa operations, including Onsen and treatments.

• Manage reservations, scheduling, and ensure smooth service flow.

• Maintain hygiene, safety, and service standards.

2. Customer Service Excellence

• Deliver high-quality customer service.

• Handle inquiries, feedback, and complaints professionally.

3. Team Management & Training

• Recruit, train, and supervise therapists, front-desk staff, and wellness professionals.

• Evaluate performance and foster teamwork.

4. Sales & Financial Management

• Monitor budgets, sales, and control expenses.

• Coordinate with sales and marketing teams on pricing strategies.

• Manage supplier relationships and ensure stock availability.

• Diploma or higher in Spa and Wellness Management, Hospitality, or related fields.

• Certification from an accredited Spa Manager course is a plus.

• 3+ years of experience in a hotel spa, onsen, or wellness center will be beneficial.

• Strong leadership, communication, and management skills.

• Fluent in Thai and English (additional languages are a plus).

• Experience in spa financial management and report preparation.

• Accommodation provides
• Staff training and development
• Overtime
• Per diem
• Social security
• Flexible working hours
• Employee's uniform