Customer Service (Cross-Border) *New graduate are welcome*

Job Description

• Drive best practice sharing within team and cross team.

• Prepare for backup system and manage workloads between team.

• Prepare Statement of Account (SOA) to Sales and Accounting Dept.

• Conduct thorough supplier evaluation to assess their ability to meet our requirement.

• Maintain a proper and efficient filing system of all documents for easy and systematic retrieval.

• Maintain strong relationship with existing company alliances including monitoring operation satisfaction to ensure service quality.

• Monitor shipment and provide clients or related parties with situation update and resolve any logistical issues or delays that may arise during transportation.

• Check/Analyze/Select rate from both Thailand & Oversea Freight Forwarder, Co-loader, Liner, Airline, Transporter, Customs Broker, State Agency and other alliances to ensure optimal cost while reaching requirement.

• Operate each shipment according to preparing shipping documents (Shipment Invoice, Packing List, B/L, Goods Declaration, Certificate of Origins, etc.), arranging all the process such as booking, trucks, customs clearance, pre-alert and complete shipment information into the system accurately and precisely.

• Performed miscellaneous duties which are work-related as assigned for example, joining exhibition, ISO, etc.

Qualification *New graduate are welcome*

• 22-30 years old

• All gender are welcome

• Bachelor’s Degree in any fields.

• Proficiency in Microsoft Office, Email Correspondence

• Proficiency in English, will be receiving special consideration.

• Experience in Customer Service in Logistics field, will be receiving special consideration.

• High responsibility, service-minded, proactive and interpersonal skills to liaise with all concerned parties

• Annual Health Check-Up
• Annual Leave (Start 10 Days/Year)
• Group Health Insurance
• Oversea Business Trip Opportunities
• Salary Adjustment (As Employee Performance)
• Travel Expenses
• Staff training and development
• Fuel/transportation fees
• Marriage gift
• Telephone bill allowance
• 5-day work week
• Social security
• Flexible working hours
• Employee's uniform
• Annual trip or party
• Performance/results-based bonus