Customer Service
SAMSUNG SDS Global SCL (Thailand) Co., Ltd.Transportation/Logistic
19/11/2024
Full Time
1 - 2 Year
Bangkok (Klongtoey)
Bachelor's Degree or Higher
Negotiable
Contract 1 year (year to year renewal)
BROAD SCOPE:
CS staff for getting order and assign job to LSP for Installation order
ESSENTIAL DUTIES/ RESPONSIBILITIES:
- Customers order management both get order and release order to all LSP
- Follow up job tracking status progress with LSP and report daily to client
- Clear all pending job daily
- Maintain correct information for master in system.
- Support Customers VOC
- Support Sale team for process and operation in case of new project
- Daily Report; Tracking Status, Complaint process update
- Respond customer’s need on LINE Group & Company Internal chat system
EDUCATION / QUALIFICATION:
- Thai Male or Female, age 25-35 years.
- Bachelor’s Degree in Administrator or Relate field.
- At least 1 years of experience in admin staff in Service Centre (Installation)
- Good interpersonal, initiative, service minded and solving skill
- Self-motivation and strong to work under pressure
- Skills of MS Office; Excel (V lookup, Pivot etc.) will be advantage
- Basic command of English skill will be advantage
EXPERIENCE:
- At least 2 years of experience in Admin staff
- Experience in logistics, Warehouse, Delivery, Installation or Last mile delivery
- Mathematical skills and statistical ability required
- Mobile allowance
- Transportation allowance
- Staff training and development
- Overtime
- 5-day work week
- Social security
- Annual trip or party
SAMSUNG SDS Global SCL (Thailand) Co., Ltd.We, SAMSUNG SDS Global SCL (Thailand) Co., Ltd. as a new logistics unit in world well-known IT company named SAMSUNG SDS Co., Ltd. based in Korea since 1985, will start logistics business in Thailand from 2012.
Currently, we are working for set-up global network in South-East Asia, China, North & South America and even Europe and all of them including Thailand will be run from 1st/Jan/2012
We aim to be world leading logistics provider.
As a member of SAMSUNG Group, we promise that working with us takes you to world class level and also spontaneously, you'll get the big opportunities to develop your career
Currently, we are working for set-up global network in South-East Asia, China, North & South America and even Europe and all of them including Thailand will be run from 1st/Jan/2012
We aim to be world leading logistics provider.
As a member of SAMSUNG Group, we promise that working with us takes you to world class level and also spontaneously, you'll get the big opportunities to develop your career
LocationTalay Thong Tower, 53 Moo 9 3FL Room 302 Thungsukla, Sriracha, Chonburi 20230
Contact personK. Shositha, K. Nopparuj
Telephone038-401-596-9 Fax 038-401-724
